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Learn How to Quote Accurate Wait Times

In previous articles, Team 101 has discussed several topics pertaining to restaurant hosts.

Now, we present a new tutorial:  Quote An Accurate Wait.

In this Host Tutorial, you will learn precisely how to determine how many minutes it will take for a guest to get a table when you are on a “wait”.  This is a very critical stage in your guest’s total experience while at your restaurant.

You will easily lose customers to your competitors down the street if you cannot quote accurate wait times!  It has been our experience that, in most restaurants, people will not wait much longer than 30 minutes.  20 minutes is more ideal.

So, you must be prepared, and, then you must execute efficiently.  Learn to keep your customers – not send them away.

Go to:  Quoting A Wait: A Host Tutorial

As a member, this tutorial is included in your membership benefits.

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