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Learn How to Quote Accurate Wait Times

In previous articles, Team 101 has discussed several topics pertaining to restaurant hosts. Now, we present a new tutorial:  Quote An Accurate Wait. In this Host Tutorial, you will learn…

Restaurant Hosts Do’s and Don’ts

Restaurant Hosts Do’s and Don’ts

In "Four Common Mistakes Made by Restaurant Hosts", we discussed four actions that your Host staff should be doing or not doing.  Here, we discuss a list of Do's and…

Four Common Mistakes Made By Restaurant Hosts

Four Common Mistakes Made By Restaurant Hosts

If you operate a restaurant with a dining room, you will usually employ Hosts to escort your customers to a table.  An exception of course is if you operate a…

The Power of a Host

The Power of a Host

How strong is your Host Staff? How much training does your Host Staff receive? Does your Host Staff create the first impression that you want guests to receive as they…

Front of House (FOH)

Front of House (FOH)

The Front of House (FOH) in your restaurant is the first place your customers see.  It's where you take care of them, impress them, collect their money and create that…